Legal Hotlines: A How to Manual, 2nd Edition 2001-

AARP - 020016

Abstract Number: 020016

May 2002

"Legal Hotlines: A How to Manual", 2d ed. (2001), is a comprehensive work on hotline creation, maintenance, and funding that was originally compiled by the AARP to provide a detailed resource to people interested in developing a legal hotline. This new, updated version provides insight and thoughtful commentary on all the ins and outs of legal hotlines including funding, program evaluations, and even sample casenotes and productivity reports. The manual illustrates that legal hotlines are a cost effective way to expand resources and an efficient way to access hard to reach communities. The manual can be accessed and downloaded for free by clicking on the icon below.

Contact Information:

Wayne Moore
Executive Director
AARP Legal Counsel for the Elderly
601 E St., NW
Washington, DC 20049
(202) 434-2149
Email

Additional Information:

• AARP, Legal Hotlines: A How to Manual, 2nd Edition, 2001 (805kb, PDF)

• LSC's Characteristics of a Telephone Intake, Advice and Referral System (220kb, PDF)

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