Mississippi Center for Legal Services (MCLS) developed a set of Casehandler Standards. The Casehandler Standards have been adopted in order to promote high quality legal services for program clients by stating minimum program expectations regarding client representation. The Standards provide a basis on which to evaluate casehandler performance in representing clients. They provide a foundation for consistent supervision to assist all casehandlers to develop to their full potential. The Standards serve as a guide both for new and experienced casehandlers regarding program norms and expectations.
The Standards are broken down by the following sections:
1. Client Relations 2. Internal Controls and Quality Assurance 3. Practice Standards
To access MCLS's Casehandler Standards please click here
LSC:
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